Privacy Policy

LAST UPDATED: 23 SEPTEMBER 2026

This policy explains what information ILLUMAGEAR, Inc. collects through illumagear.com, why we collect it, and what we do with it.

Who we are

ILLUMAGEAR, Inc., Woodinville, Washington, United States. Questions about this policy or about your information can go to Sales@ILLUMAGEAR.com.

What we collect

Information you give us

When you send an inquiry, we collect the contact and work details you provide: your name, email, location, product interest, message, and the inquiry-routing notice associated with your submission. Your message may include company, quantity, timing, or preferred supplier details if you choose to provide them.

Information collected automatically

Like most websites, our host records standard technical information when a page is requested: IP address, browser type and version, operating system, referring page, and the date and time of the request. This version of the site does not include third-party analytics scripts. If you choose to play a product video, an embedded YouTube player loads and YouTube may process technical information under its own privacy policy.

Information stored in your browser

This website does not use browser storage to retain your inquiry details or product choices.

What we do with it

• Respond to enquiries and route them to the right person or distribution partner
• Understand how the site is used so we can improve it
• Maintain security and prevent abuse of our forms
• Meet legal and record-keeping obligations

We do not sell your personal information. We do not share it with third parties for their own marketing.

Who we share it with

We share information only with service providers who help us operate the site, and only as needed for them to do so:

• Our web host, which serves the site and processes contact form submissions
• Our email provider, which delivers and stores messages you send us
• Our manufacturer’s rep groups and distribution partners, where you have asked us to connect you with them, or where routing your enquiry to them is the point of it

We may also disclose information where required by law, or to protect the rights and safety of ILLUMAGEAR, our customers or others.

Cookies

This version of the site does not set marketing or analytics cookies itself. Product videos use YouTube’s privacy-enhanced player and load only when you select a video. Hosting and form-processing services may process technical information needed to deliver the site and prevent abuse.

How long we keep it

Contact form submissions and related correspondence are kept for as long as needed to answer your enquiry and to maintain a record of our dealings with you, and then for as long as required for legal or accounting purposes.

Your choices and rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by writing to Sales@ILLUMAGEAR.com. Depending on where you live — including California, and countries covered by the GDPR — you may have additional rights, such as the right to object to certain processing, the right to data portability, and the right to complain to a supervisory authority. We will not discriminate against you for exercising any of these rights.

Children

This site is intended for businesses and working professionals. We do not knowingly collect information from children under 13.

Security

We take reasonable measures to protect information submitted through this site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International visitors

We operate from the United States. If you contact us from elsewhere, your information will be transferred to and processed in the United States.

Changes

We may update this policy. The date at the top shows when it last changed. Material changes will be reflected on this page.